Payment for Products

Luposan / Markus-Mühle in Spain accepts 5 forms of payment for the purchase of products.

  • COD- Cash on delivery - Payment on receipt of the goods to the carrier at the time of delivery at the place indicated by the Client. According to Law 3/2014 issued on March 27, 2014, a surcharge of 3% will apply because it is considered actual cost borne on the operation performed. This payment method is optional and you can benefit from any of our free payment methods.
  • With credit / debit card via the online shop payment platform of the official website of Luposan Spain. It is a high-security portal that puts the customer directly in contact with his/her bank, avoiding intermediaries. Luposan / Markus-Mühle Spain states that no bank details are recorded, all operations are performed in direct connection with the entity through the portal of Banco Santander system https:// (Secure Protocol Hypertext Transfer Protocol).
  • With credit card in our central warehouse. In case the Customer wishes to purchase in person at our central warehouse (at factory prices), they have the option of paying by credit card.
  • With credit / debit card using the secure e-commerce platform BSCH Santander Bank that we have in our office. The customer calls, gives his card details and billing is done automatically. Luposan / Markus-Mühle, Spain, states that we do not record or encrypt any card data. The Luposan employee in charge of processing the order does not record or keep this data by any means, respecting and abiding at all times the data protection laws. The credit cards currently supported by this platform are: Visa, Mastercard, Maestro and American Express as well as 4B, Red 60000, Servired and several foreign credit cards. Please remember to notify your bank or card issuer establishment if any fraudulent transaction is detected.
  • Bank transfer. Customers can order an automatic bank transfer in the name of Huellas de Lara, SL, Account Number: ES10 0049 4491 29 2090012192 Banco Santander. The order will be made just after the bank transfer’s confirmation, approximately 48 h. Should you wish to expedite the order, you can send us the transfer receipt to pronatura@luposan-iberica.com or fax it to: 965 766 746
  • Cash. You can pay by cash or credit card if you buy directly from our central warehouse in Spain (at factory prices), located in the Polygon. Industrial Beniarbeig (Alicante).
 

In case you have any doubts about payments, please contact us, we will gladly try to solve them.

Telephone: 965 76 76 76 and 639 001 248

E-mail: pronatura@luposan-iberica.com